AI-powered customer service agent that handles conversations across web chat, Messenger, WhatsApp, and email. Qualify leads, book appointments, and support customers — 24/7, in any language.
Custom pricing · 3–5 day deployment · Multi-language ready
Handle customer conversations, qualify leads, and book meetings — all from one platform
Embed a smart chat widget on your website that answers FAQs, qualifies leads, and captures contact details — 24/7, even when your team is offline.
Facebook Messenger, WhatsApp, Instagram DM, and email — all unified in one dashboard. One AI agent handles conversations across every channel your customers use.
AI qualifies prospects automatically — asking the right questions and routing hot leads to the right salesperson in real time.
Schedule meetings, demos, and consultations directly within the conversation. Syncs with Google Calendar and Microsoft 365.
Train the AI on your documents, policies, product info, and FAQs. It learns your business and gives accurate, on-brand answers every time.
HR FAQs, IT support tickets, policy questions — WSI Concierge handles internal employee requests too. One AI agent for both customer-facing and internal use.
Track conversation volume, resolution rates, lead conversion, response times, and customer satisfaction — all in a real-time dashboard.
When the AI can't resolve something, it seamlessly transfers to a human agent with full conversation context. No customer frustration, no repeating information.
Trigger conversations based on visitor behavior — time on page, repeat visits, cart abandonment. Start conversations with prospects when they're most engaged.
Web chat widget, Facebook Messenger, WhatsApp Business, Instagram DM, and email. We add new channels regularly based on client demand.
Yes. You train WSI Concierge on your knowledge base — product docs, policies, pricing, FAQs. The AI gets smarter over time as it handles more conversations. For questions it can't resolve, it seamlessly hands off to a human with full context.
WSI Concierge supports English and Filipino natively, with the ability to add Bahasa Indonesia, Malay, Vietnamese, and other regional languages. It can detect the language a customer uses and respond in the same language.
Basic deployment (chat widget + FAQ training) takes 3–5 business days. Full multi-channel setup with custom knowledge base training typically takes 1–2 weeks depending on the complexity of your content.
Yes. WSI Concierge integrates with popular CRMs via API. Leads captured in conversations can be automatically created as contacts with conversation transcripts attached.
Get a custom demo with your own FAQ content loaded in.